Privacy Policy

Speech recognition (live captions of you and the other party) runs on-device. Your teleprompter notes and your saved meeting history are stored locally on your Mac. We do not receive, store, or have access to this content.

• Account: your email address and a securely hashed password, so you can sign in and we can associate your subscription.
• Subscription: your plan, status, and renewal/expiry, plus a payment-processor customer reference. Card details are handled entirely by our payment processor — we never see or store them.
• AI assist requests: when you ask the AI for help, the text and any screenshots you choose to send are transmitted to our backend and to an AI model provider to generate an answer. Do not include anything you don't want processed this way.
• Companion relay: if you use the phone companion, each AI answer and the single utterance that triggered it pass through our servers to reach your paired phone. Non-triggering captions are not sent.
• Diagnostics: basic, non-content usage and error information to keep the service running. Crash logs are shared only if you choose to send them.

To provide sign-in and subscriptions, to generate AI answers you request, to relay answers to your paired phone, to process payments, to provide support, and to maintain and secure the service. We do not sell your data or use your meeting content to train models.

• Payment processor (Stripe): handles checkout and billing; receives your email and payment details directly.
• AI model provider: processes the assist requests (text/screenshots) you send, solely to return an answer.
• Email delivery: sends account emails such as verification and password reset.

These providers process data on our behalf under their own terms and only as needed to deliver their function.

We keep account and subscription data while your account is active. AI assist and relay content is processed to deliver the answer and is not retained as a long-term profile. You can delete your account at any time from the app or your account page, which removes your account and associated data; some records may be retained where required for legal, tax, or fraud-prevention purposes.

You can access and update your email, change your password, and delete your account from within the app or your account page. Depending on where you live, you may have additional rights to access, correct, or erase your data — contact us and we'll help.

Passwords are stored hashed, traffic is encrypted in transit, and payment details never touch our servers. No system is perfectly secure, but we work to protect your data and limit what we collect in the first place.

Prompta 365 is not directed to children and is not intended for anyone under 16.

We may update this policy; we'll revise the date above and, for material changes, provide notice. Continued use after an update means you accept the revised policy.

Questions or requests: support@prompta365.com.